Capita India Walkin Interviews For Freshers/Exp 2018. Further details like Qualification, Experience, Location and Detailed Description are mentioned. Capita India Walkin Interviews apply for All graduates as soon as possible and given details as below.
Capita India Walkin Interviews For Freshers/Exp
Company Name : Capita India Pvt Ltd.
Job Role : Back Office/Web/Transaction Processing
Qualification : Graduates Except BE/Btech
Experience : 0 – 5 Years
Job Location : Mumbai
Salary : As Per Company
Company Profile :
Capita is the UK’s leading provider of business process management and integrated professional support service solutions. With 70,000 dedicated staff across the UK, Europe, South Africa and India, we help make processes smarter, organisations more efficient and customer experiences better.Our Indian operations were set up in 2004 and our clientele consists of leading UK brands in the Telecoms, Utilities, Retail, Financial Services and Logistics space. Our services include a wide spectrum of capabilities such as multichannel customer management, digital back office, finance & accounting, insights & analytics and technology services.With c8000 staff across 5 offices (Mumbai, Pune and Bengaluru), we have a vibrant and inclusive culture that pursues excellence, values integrity and works towards delivering outstanding customer service. In 2017, Capita India was ranked among the Top 100 Companies for Women in India in an independent survey conducted by Working Mother & Avtar.
Description About Job : Capita hiring for CHAT process for Courier Service for VIkhroli location –
- Gradudate Fresher’s with good communication skills
- Graduates with experience & good communication skills
- Candidates with Customer service/Chat/voice exp will be apt for this role
- Willing to work in rotational shifts (transport will be provided).
PFB the Role details
- Respond to the emails from customers (typically enquiries),
- The email response can be a free formatted letter And/ Or
- The email response can be using the pre-defined letter templates available within the email system,
- Adhere to the product and process documentation as well as be able to highlight to the Team Manager any exceptions or additional steps to be taken to process a customers query over email
- Be able to raise an exception or incident to the team manager incase of any discrepancy with the customers query,
- Adhering to attendance policy and break schedules within shift
- Adhering to company policies and procedures.
- Maintaining individual stats Quality and Productivity
Kindly carry the below documents
- Qualification marksheets
- Address proof (pan card & adhar card)
- previous work exp documents (salary slips/relieving letter/offer letter)
Apply Mode : Walkin
Walkin Date : 4th December 2018
Walkin Time : 11:00 AM Onwards
Venue Details :
Capita India (Pvt) Limited
Godrej & Boyce, Gate No 2 | Plant No. 6, LBS Marg,
Opp Vikhroli Bus Depot | Vikhroli (W), Mumbai 400 079
Interested and eligible candidates apply this position by following link as soon as possible. Aspirants Can Comment us their related query below. Capita India Walkin Interviews For Freshers/Exp.